Effective Date: January 1, 2025
Last Updated: January 20, 2026
Noverload ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service. It is designed to comply with applicable privacy laws including GDPR and CCPA.
This Privacy Policy applies to:
By using Noverload, you acknowledge that you have read and understood this Policy.
Noverload is an AI-powered knowledge management tool that transforms your saved content into actionable insights. We help you save and understand content from YouTube, X (Twitter), Reddit, articles, and PDFs.
🔒 You own your data. Full stop.
We do not sell your data, use it for advertising, or train AI models on your personal content.
Data Controller:
Noverload
Email: contact@noverload.com
Website: https://noverload.com
Payments are processed by Stripe. We do not store credit card numbers or banking details directly.
Our Chrome extension ("Noverload - Save & Extract") has specific data handling practices:
| activeTab | Extract content from the current page when you click save |
| storage | Store your authentication token securely |
| contextMenus | Provide right-click "Save to Noverload" option |
| notifications | Show confirmation when content is saved |
| scripting | Run content extraction on web pages |
The extension only activates when you explicitly save content. It does not run in the background or track your browsing.
Transparency Note
Your content data is protected by infrastructure-level encryption and access controls, but is not end-to-end encrypted. We recommend not saving highly sensitive or confidential information.
| Service | Purpose |
|---|---|
| Supabase | Database, authentication, and file storage |
| Claude (Anthropic) and OpenAI | AI processing for summaries and insights |
| Stripe | Payment processing |
| Vercel | Web application hosting |
| PostHog | Anonymous usage analytics |
All third-party providers are bound by data processing agreements.
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards including standard contractual clauses and data processing agreements.
| Data Type | Retention Period |
|---|---|
| Account data | While your account is active |
| Saved content | Until you delete it or close your account |
| AI-generated insights | Until you delete the associated content |
| Technical logs | Up to 90 days |
| Deleted data | Removed within 30 days |
Depending on your location, you have the right to:
To exercise these rights, contact us at contact@noverload.com. We will respond within 30 days.
When you create an account, you may receive marketing emails about product updates and features. You can opt out at any time:
Essential service communications (security alerts, account notifications) cannot be opted out of.
We use essential cookies to:
We do not use third-party tracking or advertising cookies.
Noverload is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children. If we discover such data, we will delete it immediately.
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through the service. The latest version will always be dated at the top.
If you have questions or wish to exercise your privacy rights:
Privacy Inquiries
Noverload
Email: contact@noverload.com
Website: https://noverload.com
You may also file a complaint with your local data protection authority if you believe your rights have been violated.